Use Google Business Profile with AI
Connect nowDraft replies to your reviews.
Website, SEO & analytics
Using Google Business Profile in an agency
Google Business Profile is the branch’s map listing and its reviews. Drafting a reply to a new review is the job. A reply still comes from a person, in the branch’s voice, without a private argument and without a discount you are not allowed to offer. Location permissions decide which branch you can see.
What your bots can do
You can connect it now. Bots don’t do work in it yet: these are the actions listed, and each one is switched on after it passes our tests.
- DraftPrepare an update
- ReadRead pages and reports
Example requests
Opens as a draft in your workspace once this is available. Nothing is sent by choosing one.
- “Draft replies to our new reviews for me to approve.”Location permissions are checked first.
Before you connect
- Account you’ll need
- A Google Business Profile location
- Who connects it
- Connected once by an admin, for the organisation.
- Approval
- Anything that sends, publishes or changes a record waits for your approval unless you set a policy. Spending needs its own limit.
- Other charges
- Your own subscription, and any charges from the provider, are billed by them.
Questions
What account does Google Business Profile need?
A Google Business Profile location
Will a bot change Google Business Profile without asking?
No. Anything that sends, publishes or changes a record waits for your approval, and you see the account and the text. Connecting an app is not the same as a bot already doing tested work in it. The status on this page is the one to trust.
Is KeyAccess an official Google Business Profile partner?
No. You connect an account you or your agency already have, through Google Business Profile’s own sign-in, where that connection is in the catalogue.