Templates
Emails and listing copy a negotiator can paste into a draft. Every bracket is a fact you still have to supply. Nothing here should be sent unchanged.
- Property listing descriptionA copy-ready structure for UK property particulars, with a note on US listing remarks.
- Enquiry reply emailA same-day reply to a sales or lettings enquiry that answers the question and offers a real next step.
- Viewing confirmationA short confirmation of a viewing time, without access codes unless your firm deliberately sends them.
- Viewing feedback emailTwo short emails: one asking the viewer what they thought, and one reporting that to the vendor.
- Vendor update emailA weekly, factual vendor or seller update that still works when nothing much happened.
- Applicant follow-upA follow-up for someone who wants to rent, after an enquiry or a viewing.
- Offer email to a vendorHow to put an offer in writing to a vendor without ranking the buyer or inventing their finances.
- Price reduction emailConfirm a new asking price with the vendor, then use the same figure everywhere.
- Referencing updateA status email for a rental application that does not attach the referencing file.
- Memorandum of sale emailA covering email for a memorandum of sale. It is not the contract and it does not give legal advice.
- Open viewing follow-upA same-day note after an open viewing or a US open house, plus a seller recap.
- Valuation follow-upA follow-up after a market appraisal or listing appointment, whether or not they instructed you.
- Fall-through updateWhat to send when a sale collapses before exchange, or a US contract is cancelled.
- Landlord update emailA short status email for a landlord: enquiries, viewings, applications, and what you need from them.
- Check-in confirmationA practical move-in note for a tenant: time, what to bring, and what you will walk through. No legal commentary.