UK
Multiple agency
Multiple agency means the vendor has instructed more than one firm, and each firm that introduces the buyer can charge its own fee. The vendor can end up paying more than one fee only if the contract says so; usually only the introducing firm is paid, but the rate is higher than sole agency.
Also called Multi agency.
How it differs from joint sole
Joint sole is two named firms sharing one instruction. Multiple agency is an open instruction: several firms compete, often at a higher percentage. The vendor should be shown that difference before they sign. Do not describe a multi-agency board as a sole agency in the advert.
First to the portal
Each firm may upload its own listing. Agree the price, or the portals will show two figures. The buyer should be told which firm they are dealing with, so the introduction is clear if a fee is later disputed.
Questions
What does Multiple agency mean?
Multiple agency means the vendor has instructed more than one firm, and each firm that introduces the buyer can charge its own fee. The vendor can end up paying more than one fee only if the contract says so; usually only the introducing firm is paid, but the rate is higher than sole agency.
General information for agency staff, not legal advice. Rules and local practice change. Check the official source before you rely on a definition in a client letter.