UK
Sole agency
Sole agency means one firm is instructed to market the property for an agreed period. If that firm introduces the buyer who goes on to buy, the fee is payable under the agreement.
What the vendor can still do
Read the agreement. Many sole-agency terms still allow the vendor to sell privately to someone the agent did not introduce, sometimes at a lower fee or none. A sole selling right is stricter: the fee can be due even if the vendor finds the buyer. Do not call one the other.
The period
The agreement should state how long the sole agency lasts and what happens after. Chasing a vendor to renew is a normal follow-up. Inventing an automatic renewal they did not sign is not.
Questions
What does Sole agency mean?
Sole agency means one firm is instructed to market the property for an agreed period. If that firm introduces the buyer who goes on to buy, the fee is payable under the agreement.
General information for agency staff, not legal advice. Rules and local practice change. Check the official source before you rely on a definition in a client letter.