UK
Landlord
The landlord is the person who lets a property. In British agency English they are not called the vendor. Vendor is the sales client. US rentals say landlord or owner as well.
Also called Lessor.
Updates they actually want
New enquiries, viewings, an offer of rent, referencing, and whether the tenancy is ready to start. They do not need every applicant’s life story. They do need to know if you are waiting on them for a document, a decision on pets, or an instruction on the rent.
Who can instruct you
The owner, or an agent they have authorised. A tenant asking for a repair is not giving you authority to spend the landlord’s money. Repairs follow the process your firm and the landlord agreed.
Questions
What does Landlord mean?
The landlord is the person who lets a property. In British agency English they are not called the vendor. Vendor is the sales client. US rentals say landlord or owner as well.
General information for agency staff, not legal advice. Rules and local practice change. Check the official source before you rely on a definition in a client letter.