Use Aircall with AI
Connect nowFollow up missed calls and keep call notes.
Messaging & calls
Using Aircall in an agency
Aircall is the branch phone. The useful note is a missed call turned into a task, with the number and the time, not a transcript of a conversation you were not allowed to record. Call recording law is your firm’s problem to get right. The assistant does not decide it.
What your bots can do
You can connect it now. Bots don’t do work in it yet: these are the actions listed, and each one is switched on after it passes our tests.
- DraftDraft a message
- ReadSee your conversations and contacts
- SendSend a message, after your approval
Before you connect
- Account you’ll need
- An Aircall account
- Who connects it
- Can be a shared organisation account, or a person’s own.
- Approval
- Anything that sends, publishes or changes a record waits for your approval unless you set a policy. Spending needs its own limit.
- Other charges
- Your own subscription, and any charges from the provider, are billed by them.
Questions
What account does Aircall need?
An Aircall account
Will a bot change Aircall without asking?
No. Anything that sends, publishes or changes a record waits for your approval, and you see the account and the text. Connecting an app is not the same as a bot already doing tested work in it. The status on this page is the one to trust.
Is KeyAccess an official Aircall partner?
No. You connect an account you or your agency already have, through Aircall’s own sign-in, where that connection is in the catalogue.