UK and US
Viewing feedback
Viewing feedback is what a buyer or applicant said after seeing a property, passed back to the vendor or landlord without adding opinions they did not express.
Also called Viewing notes.
Use their words
“Too small”, “loved the garden”, “needs a new kitchen” are feedback. “They will offer on Friday” is a prediction unless they said it. If you did not hear from them, say you are still waiting, and chase once. Do not invent a positive reaction to keep a vendor happy.
Names
Vendors often want to know who came. Share the name if your process allows it and the viewer was told their comments would be passed on. Do not include phone numbers in a report that will be forwarded widely.
Questions
What does Viewing feedback mean?
Viewing feedback is what a buyer or applicant said after seeing a property, passed back to the vendor or landlord without adding opinions they did not express.
General information for agency staff, not legal advice. Rules and local practice change. Check the official source before you rely on a definition in a client letter.