Use Front with AI
Connect nowWork through shared team inboxes.
Email & calendar
Using Front in an agency
Front is a shared inbox for a branch that answers as a team. Assigning an enquiry to the negotiator on that patch, and drafting in the shared thread, is the point. A personal Gmail connection does not replace it when the portal mail lands in Front.
What your bots can do
You can connect it now. Bots don’t do work in it yet: these are the actions listed, and each one is switched on after it passes our tests.
- DraftDraft a reply or a proposed time
- ReadRead the messages or calendars you choose
- SendSend or book, after your approval
Before you connect
- Account you’ll need
- A Front workspace
- Who connects it
- Can be a shared organisation account, or a person’s own.
- Approval
- Anything that sends, publishes or changes a record waits for your approval unless you set a policy. Spending needs its own limit.
- Other charges
- Your own subscription, and any charges from the provider, are billed by them.
Questions
What account does Front need?
A Front workspace
Will a bot change Front without asking?
No. Anything that sends, publishes or changes a record waits for your approval, and you see the account and the text. Connecting an app is not the same as a bot already doing tested work in it. The status on this page is the one to trust.
Is KeyAccess an official Front partner?
No. You connect an account you or your agency already have, through Front’s own sign-in, where that connection is in the catalogue.