Use Gmail with AI
Connect nowFind enquiries, draft replies and send approved emails.
Email & calendar
Using Gmail in an agency
Gmail is the mailbox where KeyAccess has tested bot work: finding unanswered property enquiries and drafting replies that a person approves before they are sent. That is the bar the other pages are measured against. Connecting a mailbox is not the same as a bot being allowed to write in it.
Use it for the morning queue. Portal emails, vendor questions and solicitor one-liners all land here. The draft should name the property and answer the question that was asked. If the price or the SSTC status is not in the thread, the draft leaves a gap rather than filling one. A weekly vendor update can be drafted in the same mailbox from notes you already hold.
Personal Gmail and a shared branch inbox are different connections. A mailbox you connect yourself stays in your workspace. Colleagues do not get to read it because you work at the same firm.
What your bots can do
You can connect it now. Bots don’t do work in it yet: these are the actions listed, and each one is switched on after it passes our tests.
- DraftDraft a reply or a proposed time
- ReadRead the messages or calendars you choose
- SendSend or book, after your approval
Example requests
Opens as a draft in your workspace once this is available. Nothing is sent by choosing one.
- “Find unanswered property enquiries from the last two days and draft replies for me.”Nothing is sent automatically.
- “Offer Maria those viewing times and add a follow-up to her lead.”Also needs: Email, Calendar, CRM. Each action needs its own account and result.
Before you connect
- Account you’ll need
- A Google Workspace or Gmail mailbox
- Who connects it
- Can be a shared organisation account, or a person’s own.
- Approval
- Anything that sends, publishes or changes a record waits for your approval unless you set a policy. Spending needs its own limit.
- Other charges
- Your own subscription, and any charges from the provider, are billed by them.
Questions
What account does Gmail need?
A Google Workspace or Gmail mailbox
Will a bot change Gmail without asking?
No. Anything that sends, publishes or changes a record waits for your approval, and you see the account and the text. Connecting an app is not the same as a bot already doing tested work in it. The status on this page is the one to trust.
Is KeyAccess an official Gmail partner?
No. You connect an account you or your agency already have, through Gmail’s own sign-in, where that connection is in the catalogue.